Terms of Service

L.A.D. Resin Art

Website: https://www.ladresinart.co.uk/

Last updated: 18 October 2026

1. Introduction

Welcome to L.A.D. Resin Art.

These Terms of Service govern your use of our website and set out the terms that apply when purchasing artwork through our website.

L.A.D. Resin Art specialises in original, one-of-a-kind resin-cast artworks. Each piece is individual, and our approach to packaging, shipping and delivery reflects the specific requirements of each artwork.

By accessing our website, you agree to comply with these Terms of Service insofar as they apply to your use of the website. A separate contract of sale is formed when you purchase artwork, subject to the order and acceptance provisions set out below.

Please read these terms carefully before placing an order.

Nothing in these terms affects your statutory rights as a consumer.

2. About L.A.D. Resin Art

L.A.D. Resin Art operates the website:

https://www.ladresinart.co.uk/

For enquiries regarding our website, artwork or these terms, please contact us using the details below.

Email: luisalonsodavis.la@gmail.com

Telephone: 07880 257475

3. Our Artwork

All artwork offered by L.A.D. Resin Art is presented as an individual piece. Where an artwork is described as one-of-a-kind, it is intended to be a unique work rather than a mass-produced item.

We take reasonable care to ensure that descriptions, photographs and other information presented on our website accurately represent each piece.

However, due to the nature of resin-cast artwork, certain characteristics may vary or appear differently depending on lighting, display conditions, photography and the device used to view the website.

Such differences do not affect your statutory rights if an artwork is materially different from its description or does not conform to the contract.

Unless expressly stated otherwise, photographs and descriptions relate to the individual artwork being offered for sale.

4. Availability and Uniqueness

Each artwork is individually produced or offered as a unique piece. Once sold, the same original artwork will generally no longer be available for purchase.

We make reasonable efforts to keep availability information on our website accurate. However, displaying an artwork on the website does not guarantee that it remains available at every moment.

If an artwork becomes unavailable before an order is accepted, we will inform you and will not knowingly proceed with a sale for an unavailable piece.

Where payment has already been taken for an order that we cannot fulfil, we will arrange an appropriate refund.

5. Prices and Payment

Prices are displayed on the relevant artwork listing or communicated to you before you commit to a purchase.

Unless otherwise stated, prices are expressed in the currency shown on the website.

Shipping costs may be charged separately because the size, weight, packaging requirements and appropriate delivery service can vary significantly between artworks.

Where shipping costs are not included in the displayed price, the applicable charge will be communicated before you commit to the purchase.

Payments are processed using the payment methods made available through our website at checkout. Orders are subject to successful payment and any applicable order verification.

We will not knowingly impose undisclosed additional charges after an order has been placed.

Where a genuine pricing error is identified before an order is accepted, we may contact you to clarify the correct price. You will have the opportunity to decide whether to proceed at the corrected price. If the order cannot proceed and payment has been taken, an appropriate refund will be provided.

6. Placing and Accepting an Order

When you place an order through our website, you are submitting an offer to purchase the selected artwork.

An automated order acknowledgement may confirm that your order has been received. Such an acknowledgement does not necessarily mean that the order has been accepted.

Order acceptance and the formation of the contract will be determined by the checkout process and the order confirmation we provide.

If we are unable to accept an order, for example because an artwork is unavailable or a payment cannot be verified, we will notify you where reasonably possible. Any payment taken for an order that is not accepted will be refunded.

Please ensure that your contact, billing and delivery information is accurate when placing an order.

7. Shipping and Delivery

Due to the individual size, weight, shape and handling requirements of our artworks, we do not use a single courier service for all deliveries.

Each artwork is packaged individually in a handmade wooden shipping container designed to help restrict movement during transit and protect the contents.

We select a suitable courier or delivery service according to the specific requirements of the artwork and its destination.

Shipping costs vary according to factors including size, weight, packaging, destination and the delivery service required. Where applicable, these costs will be communicated before you commit to the purchase.

Dispatch and delivery estimates will be provided where available. We will take reasonable care to meet any agreed delivery timeframe, subject to applicable law.

Our full shipping arrangements are explained in our Shipping & Delivery Policy, which should be read alongside these terms.

8. International Orders

International shipping is available by enquiry only and is not automatically offered for every artwork or destination.

Each request will be assessed individually to determine whether suitable delivery arrangements can be made. Our primary consideration is the safe transportation of the artwork and the preservation of its condition and quality.

Before accepting an international order, we will consider the destination, available courier services, packaging requirements, handling arrangements and other relevant logistical factors.

We may decline an international shipping enquiry before accepting an order if suitable arrangements cannot be made to transport the artwork with an appropriate level of care and protection.

International shipping costs and delivery arrangements will be discussed and agreed before the order is confirmed.

International orders may be subject to customs duties, import taxes, customs clearance fees and other charges imposed by the destination country. Where applicable, we will explain the anticipated allocation of these charges as far as reasonably possible before the order is confirmed.

Nothing in this section permits us to disregard any contractual obligations or consumer rights that apply once an order has been accepted.

9. Returns, Cancellations and Refunds

We understand the importance of receiving your artwork in the condition expected.

If an artwork arrives damaged in transit, please contact us as soon as reasonably possible and provide photographs showing the damage and, where available, the packaging.

Photographic evidence helps us assess the issue and determine the appropriate next steps. Please retain the original packaging where reasonably possible until the matter has been reviewed.

Because our artworks are one-of-a-kind, an identical replacement may not be available.

The remedies available will depend on the circumstances and applicable law. Where an artwork is faulty or damaged, your statutory rights may entitle you to a refund or another appropriate remedy.

Consumers purchasing online will generally also have a 14-day statutory cancellation period following receipt of goods, subject to applicable exceptions. An artwork being unique or one-of-a-kind does not, by itself, remove this right.

Our Refunds, Returns & Damaged Artwork Policy provides further details about reporting damage, cancellations, returns and refunds.

Nothing in these terms excludes or restricts any statutory rights you may have.

10. Care and Handling

Our artworks should be handled and displayed with reasonable care.

Depending on the particular piece, exposure to excessive heat, direct sunlight, abrasive materials, unsuitable cleaning products or physical impact may affect its appearance or condition.

We recommend following any specific care instructions provided with the artwork.

If you have questions about the appropriate handling, cleaning or display of a particular piece, please contact us before using a cleaning product or carrying out any treatment that could affect the artwork.

This section is intended to help preserve your artwork and does not limit your rights in relation to defects or damage for which we are legally responsible.

11. Intellectual Property

Unless otherwise stated, the original artwork, photographs, written descriptions, branding, graphics and other creative content published on our website are owned by L.A.D. Resin Art or used with appropriate permission.

Purchasing an artwork does not automatically transfer copyright or other intellectual property rights in the artwork, its photographs or related creative materials.

Unless we expressly agree otherwise in writing, intellectual property rights remain with their respective owners.

You may not reproduce, distribute, commercially exploit or use our website content or artwork imagery without the necessary permission, except where permitted by law.

Nothing in this section limits any rights that a customer may lawfully acquire in the physical artwork they purchase.

12. Website Use

You agree to use our website lawfully and responsibly.

You must not knowingly introduce malicious software, attempt to gain unauthorised access to the website or its systems, interfere with website security, or use the website in a way that unlawfully disrupts its operation.

We may update, modify or temporarily suspend parts of the website to maintain security, improve functionality or carry out maintenance.

We will take reasonable steps to maintain the availability and security of our website, but uninterrupted access cannot be guaranteed.

13. Third-Party Services

Our website is hosted by Squarespace and may use third-party services to support payments, delivery, website functionality and other business operations.

Your use of third-party services may be subject to the relevant provider's terms and privacy policies.

We are not responsible for the independent operation of third-party websites or services. However, this does not remove any obligations we have to you under a contract of sale or applicable law.

Further information about our handling of personal information is provided in our Privacy Policy.

14. Liability and Consumer Rights

Nothing in these terms excludes or limits liability where doing so would be unlawful.

In particular, nothing in these terms excludes or limits your statutory rights under applicable consumer protection legislation, including your rights in relation to goods that are not as described, are not of satisfactory quality or are not fit for their intended purpose.

We will not be liable for losses that could not reasonably have been foreseen at the time the relevant contract was formed, to the extent permitted by law.

Nothing in this section excludes liability that cannot legally be excluded or restricted, including liability for fraud or fraudulent misrepresentation.

If you believe an artwork or delivery does not meet the terms of your purchase, please contact us so that we can assess the matter and explain the appropriate next steps.

15. Privacy and Cookies

We respect your privacy and handle personal information in accordance with applicable data protection legislation.

Our Privacy Policy explains what personal information we collect, how we use it, the purposes for which it is processed and the rights available to you.

Our Cookie Policy explains the use of cookies and similar technologies on our website and how you can manage your preferences.

These policies should be read alongside these Terms of Service.

16. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, services or applicable legal requirements.

The latest version will be published on this page with its updated revision date.

Changes will not retrospectively alter the terms of an existing contract where doing so would be unlawful.

We recommend reviewing this page periodically.

17. Governing Law

These terms are governed by the laws of England and Wales, subject to any mandatory consumer protection laws that apply to your circumstances.

If you are a consumer residing elsewhere, this provision does not remove any mandatory protections available to you under applicable law.

Nothing in these terms prevents you from bringing a claim before a court that has jurisdiction under applicable law.

18. Contact Us

If you have any questions about these Terms of Service, our artwork or an order, please contact us.